Shipping Policy

At Gloxmarket, we aim to provide reliable and efficient shipping to our customers worldwide. This Shipping Policy outlines the terms and conditions for the delivery of products purchased from our website.

1. Shipping Destinations

  • We ship to :United Kingdom, United states of america ,Australia ,Canada ,Europe. If your location is not listed, please contact us to confirm if we can deliver to your area.

2. Shipping Costs

  • Shipping costs vary depending on the destination, shipping method, and the total weight/volume of your order.
  • The total shipping cost will be calculated and displayed at checkout before you complete your order.

3. Processing Time

  • Orders are typically processed within 3-12 business days (excluding weekends and holidays) after payment is received.
  • During peak seasons or sales events, processing times may be longer. We will notify you of any significant delays.

4. Delivery Time

  • Delivery times vary depending on your location and the shipping method :
    • Standard Shipping: 3-12 business days.
  • Please note that delivery times are estimates and do not include processing time or potential delays due to customs or other unforeseen circumstances.

5. International Shipping

  • For international orders, customs fees, taxes, and import duties may apply. These charges are not included in the product price or shipping cost and are the responsibility of the customer.
  • Customs policies vary widely by country, so please contact your local customs office for more information.

6. Tracking Your Order

  • Once your order has shipped, you will receive a confirmation email with a tracking number and a link to track your package.
  • Please allow 1 day for the tracking information to update after your order has been shipped.

7. Shipping Address

  • Please ensure that the shipping address provided at checkout is accurate and complete. Gloxmarket is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

8. Lost or Damaged Packages

  • Gloxmarket is not responsible for lost or stolen packages once they have been shipped. However, we will assist you in tracking your package and filing a claim with the carrier if necessary.
  • If your order arrives damaged, please contact us immediately with photos of the damaged items and packaging so we can assist you with a replacement or refund.

9. Undeliverable Packages

  • If a package is returned to us as undeliverable due to an incorrect address, refusal of delivery, or other reasons, you will be responsible for any additional shipping costs to resend the package.

10. Contact Information

If you have any questions about our shipping policy or need assistance with your order, please contact us.

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