1. Introduction

“At Gloxmarket, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase from us.”

2. Personal Data We Collect

  • Account Information: Data collected when you create an account, such as your name, email address, and payment details.
  • Order Information: Details about your orders, including product selections, payment information, and shipping address.
  • Behavioral Data: Information collected from cookies and other tracking technologies about how you interact with the website (e.g., pages viewed, clicks, and purchase history).

3. How We Use Your Data

  • To process and fulfill your orders.
  • To provide customer support.
  • To improve our website and customer experience.
  • To send you marketing communications, if you have opted in.
  • To comply with legal obligations.

4. Legal Basis for Processing Your Data (For EU/EEA Customers)

  • Consent: Where you have provided your consent to process your data (e.g., for marketing purposes).
  • Contractual Necessity: To fulfill the contract when you make a purchase.
  • Legal Obligation: When processing is required by law (e.g., tax reporting).
  • Legitimate Interests: For purposes such as improving our services, fraud prevention, and direct marketing.

5. Sharing Your Data

  • With service providers: For example, payment processors, shipping companies, and IT service providers.
  • With legal authorities: If required by law or in connection with legal claims.
    Note: We do not sell customer data to third parties.

6. International Data Transfers

“Your data may be transferred to, and processed in, countries other than the country in which you reside. We take appropriate safeguards to ensure that your data remains protected, such as by using standard contractual clauses approved by the European Commission.”

7. Data Security

We employ encryption, secure servers, and access control mechanisms to safeguard your data.

8. Children’s Privacy

“Our website is not intended for children under the age of 13, and we do not knowingly collect personal data from children. If we learn that we have collected data from a child under the age of 13, we will take steps to delete that information.”

9. Changes to This Policy

“We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the ‘Last Updated’ date at the top of this policy.”

10. Contact Information

If you have any privacy-related inquiries, please contact us at support@gloxmarket.com

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